KaliaOps logo - multi-armed octopus representing intelligent IT automation and CMDB platform
KaliaOps
Intelligent ITSM/CMDB Solution

KaliaOps: Intelligent Platform for IT Automation

The multi-armed guardian of your IT ecosystem

The ITSM/CMDB where everything is interconnected. A single change instantly triggers all necessary updates: documentation, monitoring, contracts, projects.
Nothing is ever forgotten, everything stays synchronized.

Immediate ROI: 80% less coordination, always up-to-date documentation, zero costly interruptions.
Your teams create value instead of searching for the right information.

Try the interactive demo Explore features
Intelligent Features

Smart interconnections and proactive automation

KaliaOps connects and synchronizes your IT data automatically. Each change propagates intelligently: server replacement → automatic update of contracts, projects and documentation. No more silos, no more oversights.

-80% administrative time, teams focused on business value.

🎫

Complete ITSM

Incidents, Problems, Changes, Service Requests with full ITIL v4 lifecycle. Track, escalate, resolve — all integrated with your CMDB, SLA, and workflows. Full audit trail for compliance.

What is ITSM?
📦

Smart CMDB

Centralized inventory of assets, applications, contracts, VLANs, and racks. Relations and criticality are auto-inferred — feed your incidents and impact analysis automatically.

What is a CMDB?
🛒

Self-Service Portal

Empower users with a service catalog they can browse and request from. Approval workflows, SLA-based prioritization, linked to your assets and incident history.

🗺️

Impact Analysis

Visualize dependencies across your assets and applications. What-If simulator, 360° view, heatmap. Predict risks, assess RTO/RPO and criticality before any change.

📁

Document Management

Centralize your documents with hierarchical folders, custom metadata and validation workflows. Full-text search, secure sharing, automatic archiving and retention policies.

What is EDM?
🔮

Predictive Analytics

AI-powered health scoring and risk prediction for every asset. Anomaly detection, self-healing via workflows, proactive alerts before incidents occur. Correlates changes with impact.

☁️

Cloud Integration

Connect AWS and Azure for automatic asset discovery. Scheduled sync enriches your CMDB with inventory data. Unified hybrid and multi-cloud view.

🔐

Enterprise Security

Enterprise-grade authentication with SSO and 2FA/TOTP. Azure AD, OIDC, SAML2. Granular RBAC, audit trail, and compliance-ready for ITIL/ISO 27001.

Configure SSO
⚡

Automation Engine

Build custom workflows with our visual builder. Trigger on incidents, changes, or requests. Automate approvals, SLA escalations, webhooks, and API integrations.

🚀

Roadmap

Features currently in development to enhance your KaliaOps experience

🔍
Network DiscoveryAuto-inventory agents to scan and catalog your IT assets
🤖
Advanced ML/AIEnhanced anomaly detection and predictive recommendations
✍️
Digital SignatureseIDAS compliance for signing documents and contracts
🗄️
EAS / WORM ArchivingElectronic Archiving System compliant with standards, WORM storage for legal value

KaliaOps in action

Measurable results for optimized IT management

3x
Faster to deploy a change
-75%
Coordination meetings avoided
2h
Saved per week per user
30d
To see first benefits

IT ecosystem finally mastered

KaliaOps revolutionizes your operations by creating intelligent links between all your systems. No more silos: documentation, monitoring, contracts, projects and teams communicate in real time.

Automated interdependencies: Change a server → CMDB updates, monitoring adapts, contracts are verified, impacted projects are alerted, documentation is synchronized.
Immediate ROI: 80% less coordination, zero oversight, serene teams.

Integrated DMS and optimized RUN: Your procedures stay up to date automatically, your SLAs are respected, your renewals anticipated. IT becomes a competitive advantage.

Try the interactive demo

Transparent pricing

One product, three commitment options. KaliaOps offers the same features in every plan. No limited version, no surprises. Choose the option that fits your context.

How does the subscription process work?

Starter

45€
Excl. VAT / user / month
Recommended • -22%

Professional

35€
Excl. VAT / user / month

Enterprise

Custom quote
Tailored solution
Features
Full ITSM (Incidents, Problems, Changes)
✓
✓
✓
CMDB & Dependency Mapping
✓
✓
✓
Impact Analysis & What-If
✓
✓
✓
Self-Service Portal & Catalog
✓
✓
✓
SLA Management
✓
✓
✓
Custom Dashboards
✓
✓
✓
SSO (Azure AD, OIDC, SAML)
✓
✓
✓
RBAC & Audit (GDPR)
✓
✓
✓
API & Webhooks
✓
✓
✓
Multi-language (5 languages)
✓
✓
✓
Dynamic Knowledge Base
✓
✓
✓
Commitment
Users
1-100
1-100
50+
Monthly, no commitment
✓
—
—
Annual (-22%)
—
✓
—
Custom
—
—
✓
Deployment
KaliaOps Cloud
✓
✓
✓
Private cloud / On-premise
—
—
✓
Internal LDAP
—
—
✓
Support
Email, documentation & support
✓
✓
✓
Dedicated assistance
—
—
✓
Choose Starter
Choose Professional
Contact us
Excl. VAT / user / month
Features
  • ✓ Full ITSM (Incidents, Problems, Changes)
  • ✓ CMDB & Dependency Mapping
  • ✓ Impact Analysis & What-If
  • ✓ Self-Service Portal & Catalog
  • ✓ SLA Management
  • ✓ Custom Dashboards
  • ✓ SSO (Azure AD, OIDC, SAML)
  • ✓ RBAC & Audit (GDPR)
  • ✓ API & Webhooks
  • ✓ Multi-language (5 languages)
  • ✓ Dynamic Knowledge Base
Commitment
  • 1-100 Users
  • ✓ Monthly, no commitment
  • — Annual (-22%)
  • — Custom
Deployment
  • ✓ KaliaOps Cloud
  • — Private cloud / On-premise
  • — Internal LDAP
Support
  • ✓ Email, documentation & support
  • — Dedicated assistance
Choose Starter
Excl. VAT / user / month
Features
  • ✓ Full ITSM (Incidents, Problems, Changes)
  • ✓ CMDB & Dependency Mapping
  • ✓ Impact Analysis & What-If
  • ✓ Self-Service Portal & Catalog
  • ✓ SLA Management
  • ✓ Custom Dashboards
  • ✓ SSO (Azure AD, OIDC, SAML)
  • ✓ RBAC & Audit (GDPR)
  • ✓ API & Webhooks
  • ✓ Multi-language (5 languages)
  • ✓ Dynamic Knowledge Base
Commitment
  • 1-100 Users
  • — Monthly, no commitment
  • ✓ Annual (-22%)
  • — Custom
Deployment
  • ✓ KaliaOps Cloud
  • — Private cloud / On-premise
  • — Internal LDAP
Support
  • ✓ Email, documentation & support
  • — Dedicated assistance
Choose Professional
Tailored solution
Features
  • ✓ Full ITSM (Incidents, Problems, Changes)
  • ✓ CMDB & Dependency Mapping
  • ✓ Impact Analysis & What-If
  • ✓ Self-Service Portal & Catalog
  • ✓ SLA Management
  • ✓ Custom Dashboards
  • ✓ SSO (Azure AD, OIDC, SAML)
  • ✓ RBAC & Audit (GDPR)
  • ✓ API & Webhooks
  • ✓ Multi-language (5 languages)
  • ✓ Dynamic Knowledge Base
Commitment
  • 50+ Users
  • — Monthly, no commitment
  • — Annual (-22%)
  • ✓ Custom
Deployment
  • ✓ KaliaOps Cloud
  • ✓ Private cloud / On-premise
  • ✓ Internal LDAP
Support
  • ✓ Email, documentation & support
  • ✓ Dedicated assistance
Contact us

Estimate your KaliaOps investment

Number of users

Quick Answers

Direct answers to your most common questions

What problem does KaliaOps solve?

KaliaOps eliminates manual coordination in IT operations by automatically propagating changes across your entire ecosystem. Replace a server, and instantly update CMDB, documentation, contracts, projects, and monitoring—with zero manual steps.

How fast can I deploy KaliaOps?

You can be operational in under 1 hour. Sign up, receive your tenant link, configure your organization structure, and start adding assets. Most teams see measurable benefits within 30 days.

What makes KaliaOps different from other ITSM tools?

Unlike traditional ITSM tools that act as standalone databases, KaliaOps creates intelligent connections between all your IT data. Every change automatically propagates through typed relationships, ensuring nothing is ever out of sync.

Can KaliaOps integrate with my existing monitoring tools?

Yes. KaliaOps supports webhooks for CheckMK, Nagios, Zabbix, and other monitoring platforms. Incidents automatically update impact maps, SLAs, and affected projects in real-time.

Frequently Asked Questions

Everything you need to know about KaliaOps

What is KaliaOps?

KaliaOps is an intelligent ITSM and CMDB SaaS platform that automatically synchronizes your IT assets, contracts, projects and documentation. Every change propagates instantly across your entire ecosystem, eliminating manual coordination and ensuring always up-to-date information.

How does end-to-end change propagation work?

When you replace a server, KaliaOps instantly updates the CMDB, recalculates all impacted dependencies via typed relationships, verifies associated contracts and SLAs, alerts affected projects with budget impact, updates technical documentation, and adjusts monitoring configurations. Everything stays synchronized automatically—no spreadsheets, no forgotten steps, no manual coordination.

What is the pricing model?

KaliaOps offers transparent per-user pricing: 45€/user/month (Starter - no commitment) or 35€/user/month (Professional - annual billing, save 22%). All features included in every plan. Enterprise custom quotes available for 100+ users.

Is KaliaOps suitable for small teams?

Yes! KaliaOps scales from 5 to 500+ users. The Starter plan with monthly billing is perfect for small teams and startups. You can add or remove users instantly with no commitment.

How does the Document Management System work?

KaliaOps includes a built-in DMS with automatic OCR for scanned documents, version control for all files, full-text search across all documents, and automatic linking to assets, contracts, and projects. Every document change is tracked in audit trails. Compliance evidence is always ready for ISO 27001, GDPR, or NIS2 audits.

What are typed relationships and why are they important?

KaliaOps uses 8 typed relationships (depends_on, runs_on, owned_by, replaces, linked_to, covered_by, funded_by, governed_by) to model your real IT ecosystem. This enables automatic impact analysis: when a server fails, you instantly see which applications are affected, which contracts cover it, which projects depend on it, and what business criticality is at stake.

How does real-time impact mapping work?

KaliaOps maintains a live dependency graph of your entire IT infrastructure. Every asset has RTO (Recovery Time Objective), RPO (Recovery Point Objective), and business criticality ratings. When planning a change or facing an incident, the impact map instantly shows affected services, calculates downtime risk, identifies alternative resources, and suggests optimal intervention order based on criticality.

What integrations does KaliaOps support?

KaliaOps integrates with LDAP/Active Directory for authentication, monitoring tools (CheckMK, Nagios, Zabbix) via webhooks, and offers REST API for custom integrations. Enterprise plans include advanced SSO and custom integration support.

How secure is KaliaOps?

KaliaOps is ISO 27001 compliant with GDPR adherence. Features include encrypted data at rest and in transit, two-factor authentication (2FA/TOTP), audit trails, role-based access control (RBAC), and EU-hosted infrastructure. Enterprise plans offer on-premise deployment.

Can I try KaliaOps before purchasing?

Yes! Visit https://kaliaops.com/demo to access our interactive demo with sample data. No registration required. Experience all features including change propagation, project orchestration, and documentation management.

What ROI can I expect from KaliaOps?

Typical customers report 80% reduction in coordination time, 75% fewer status meetings, and 2 hours saved per user per week. Teams deploy changes 3x faster with zero costly oversights. Most organizations see benefits within 30 days.

How do automatic contract renewal alerts work?

KaliaOps monitors all contract expiration dates and automatically sends alerts at configurable thresholds (D-90, D-60, D-30, D-7). Alerts include contract details, renewal costs, associated assets, and budget impact. For auto-renewable contracts, the system calculates renewal notice deadlines and sends pre-emptive warnings. You never miss a renewal deadline or get locked into unwanted automatic renewals.

Does KaliaOps support multi-language teams?

Yes. KaliaOps is natively international with full support for English, French, German, Spanish and Italian. Each user can set their preferred language and timezone independently. All automated alerts, reports, and webhooks are sent in the tenant's default language.